JPI is Your Partner in Success

My purchase of the ExamVue DR system has been a great experience.  The purchase was smooth and easy, the installation was completed in one day and the installer stayed late to ensure everything was working properly and provided software training.  The tech support team has been great to work with in setting up additional viewing locations post-install.  I would recommend this system to any clinic purchasing a digital imaging solution.

I wanted to take a moment to say thank you for the excellent experience I have had with you and your company. Such an investment was intimidating initially. However, the service and quality of the equipment has been well worth it. For me, most important was your integrity as you presented the product. You gave me options with other companies and I truly believe you would not have sold me the unit if it would not have filled my needs. You were also very patient with me as I made my decision. Thank you for customizing the u-arm to fit my X-ray suite. I must say, for a doctor in Maine, I felt quite special having engineers from Korea travel to my office for the installation. All of your engineers and IT specialists were extremely knowledgeable, helpful and professional. We experienced no interference with our normal flow in the office during installation.

As for the unit, I love it!!! It takes better X-rays than some of the local hospitals. The clarify is superb. Although I am still learning all of its capabilities, it has been extremely user-friendly. We were up and running efficiently within a day of training. Paul was very helpful when I did need to call for tech support.

Great support and a quick install. The doctor was taking and viewing images on his own the same day we brought the [unit] into the office. Since then we haven’t had to go on site to support the [unit] once. When an issue occurred with one of their computers, JPI had it fixed in minutes by remote access. The doctor loves the improvement in his X-rays and workflow since the [unit] was installed.

The installation of the [system] went extremely well. The support from JPI made this possible. The images are sharp and extremely diagnostic. The Doctor says the patient flow has improved and the patients are just amazed when they see their exams so quickly. JPI is dedicated to a product that makes our jobs that much easier.

I just wanted to tell you how pleased I am with the new digital X-ray system. I was one that put off getting the system for years. I had various reasons: waiting for the technology to mature, my old system was paid off, etc. One day, I decided that I was tired of mixing processor chemicals, and doing quality control. And, I suspected that it would be a vast improvement.

After the first month with the next system, I am kicking myself for not doing it sooner! Taking X-rays is so easy that I nearly tripled the number of X-rays series that I performed over the past month. (I’m also doing obliques again!) Patients love leaving with a copy of their X-rays on CD-ROM, and it has already stimulated referrals.

I spent two years researching X-ray companies from Oklahoma to North Carolina and I can tell you that you and your staff are simply the best! I really appreciate your team and JPI installing my system in one day. I was ready to go by Monday!

Please extend my appreciation and thanks to your wonderful staff.

P.S. If your doctors are wondering whether the new system has helped grow my practice, consider this: August is on track to be my busiest month for patient visits in 21 years of practice!